Privacy Policy
Logify is operated by HomeAuto Solution Pte Ltd (UEN: 202014984H), Singapore. This policy explains how we handle your personal data under the Personal Data Protection Act (PDPA).
What we collect
- Account data — name, email, phone number, delivery address, and password (stored hashed) when you register.
- Shipment data — shipment references, cargo descriptions, delivery details and payment records needed to provide the freight service.
- Chat data — if you chat with Leo, our AI freight agent on Telegram, your messages are processed by Telegram and by our AI systems to answer your enquiry or log an incident report. Do not share sensitive personal data in chat.
How we use it
- To provide China–Singapore freight, customs clearance and delivery services.
- To send shipment milestone notifications (email or Telegram, where you opt in).
- To respond to enquiries, quotes and cargo incident reports.
- To invoice and collect payment.
Who processes it
We use these service providers to run Logify: Google (spreadsheet-based shipment records), Telegram (notifications and Leo chat), Xero (invoicing), and our hosting providers. We do not sell your personal data.
Retention and your rights
We keep personal data only as long as needed for the purposes above or as required by law. You may request access to, correction of, or deletion of your personal data by contacting us at sales@homeauto.com.sg.